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Volunteer Management

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A Volunteer Coordinator, Volunteer Officer or Volunteer Manager manages all elements of volunteering within their organisation. Their role involves assessing an organisation’s needs and then meeting those needs through the recruitment, placement and retention of volunteers.   Volunteers are often managed remotely.

In smaller charities and non-profit organisations, this may be combined with another role like office management or this may sit within the HR function.

Responsibilities and Duties for Volunteer Management Roles

Responsibilities for Volunteer Coordinator jobs include: researching and writing volunteer policies and procedures, recruiting, inducting and training volunteers, organising rotas and volunteer cover, engaging, managing and motivating volunteers, managing budgets and resources, including the reimbursement of expenses, keeping up to date with legislation and policy related to volunteering and making any necessary modifications to accommodate changes, recognising and supporting training and development needs.

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