This is a real challenge for both the candidates and the agency. Most agencies try very hard to get feedback for candidates and good organisations are usually forthcoming with this because they understand the importance for both the candidate and the reputation of their organisation. Occasionally however, this feedback is simply not forthcoming, and agencies are then not able to pass on information they do not have. If you have applied directly you could contact the hiring manager or recruitment team directly for feedback or draft a request for feedback that the agency could pass on for you. Rest assured however, that it is in the agencies best interest to get and pass on this feedback, At TPP we really do believe that if a candidate has taken the time to interview for an organisation they deserve some feedback on why they didn’t get the role.
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