Hard Services

Many non-proft and public sector organisations have a facilities division.  The facilities division can be categorised into Hard Services and Soft Services.  Larger organisations and housing associations tend to have a Hard Services division. 

Skills Required for Hard Services Facilities Jobs

For Hard Services roles, clients tend to look for a solid educational background with a relevant degree level qualification.  Hard Services roles can vary in responsibility and scope depending on the size of the organisation.  Some of the typical roles within Hard Services are; Facilities Manager, Maintenance Officer, Estates Manager, Surveyors and Engineers, Project Managers, Building Manager and Asset Managers. 

Candidates who usually apply for Hard Services roles also have strong knowledge in Health and Safety.  The softer skills clients look for are strong time management and leadership ability.  The more specific skills required for these roles would be experience in budgeting, risk assessments, people management, business planning and project and change management.  For mid and senior level posts NEBOSH and IOSH qualifications are often required.