Trustee - Marketing & Communications Focus

Trustee Opportunity - Marketing & Communications Focus

Help Raise the Profile of a Charity That Changes Lives

Are you a senior marketing, communications, public relations or stakeholder engagement professional looking to use your expertise to make a meaningful difference?

Citizens Advice Solent East (CASE) is seeking a volunteer Trustee with a Marketing & Communications Focus to join our Board and help strengthen how we communicate our impact, engage our communities, communicate with staff and volunteers, and support the long-term success of our organisation.  Each year, CASE provides free, confidential and impartial advice to some 25,000 people a year across Portsmouth, Havant and Gosport, helping individuals and families overcome debt, housing, welfare, employment, consumer and relationship issues.   The charity has an annual income of almost £3 million and works with a dedicated team of staff and volunteers to improve lives and strengthen communities.

The Opportunity

As a Trustee, you will share responsibility for the governance, strategic direction and long-term sustainability of CASE. In this specialist role, you will provide strategic oversight and independent challenge to help ensure that our communications, brand, stakeholder engagement and public profile effectively support our mission, values and strategic objectives. 

Working alongside fellow Trustees and the Leadership Team, you will help shape how CASE communicates with clients, funders, partners, staff, volunteers and the wider community. You will support the development of a strong organisational profile, help safeguard the charity's reputation and ensure communications remain effective, accessible and fit for an increasingly digital world. 

What You'll Contribute

In this specialist Trustee role, you will help the Board to:

• Provide strategic oversight of marketing, comms and stakeholder engagement activities. 
• Support the development of a modern, multi-channel communications strategy that strengthens fundraising, recruitment and organisational engagement. 
• Support effective internal communications that connect staff and volunteers, encourage engagement and celebrate success.  
• Offer strategic insight during periods of organisational change or external challenges. 
• Oversee brand, reputation and public profile to ensure they reflect CASE's values, services and impact.

The successful candidate will also serve on the Board's People Committee. 

We're Looking For Someone With

• Senior-level experience in marketing, communications, public relations, corporate affairs, media relations or stakeholder engagement. 
• Strong understanding of digital communications, audience engagement and emerging communications trends. 
• Experience developing or overseeing communications, branding, engagement or reputation-management strategies.
• Excellent communication and influencing skills with the ability to explain complex issues clearly and accessibly.
• Experience of communicating effectively with staff, volunteers and stakeholder groups.

Previous trustee experience is welcome but not essential. We are particularly interested in individuals who can bring fresh perspectives, strategic insight and a passion for creating meaningful engagement and impact. 

Time Commitment

The role is expected to require a commitment of at least eight days per year, including Board meetings, Committee meetings, preparation time, trustee development activities and occasional support within your specialist area. Meetings are a mixture of in-person and online sessions. 

Why Join CASE?

This is an opportunity to:

• Use your professional skills to make a tangible difference to local people and communities.
• Help shape the voice, profile and reputation of a trusted local charity.
• Work alongside an experienced, collaborative Board and leadership team.
• Support services that have a direct impact on thousands of people every year.
• Access trustee induction, training and development opportunities. 

Commitment to Diversity

Citizens Advice Solent East (CASE) is committed to building a diverse and inclusive Board that reflects the communities we serve. We welcome applications from people of all backgrounds and particularly encourage applications from groups currently underrepresented in charity governance. 

Help tell the story of a charity that changes lives every day. Use your marketing and communications expertise to strengthen our impact, reputation and reach across Portsmouth, Havant and Gosport.  Become a Trustee with Citizens Advice Solent East.

If you are interested in this role then please send a CV and covering letter to Kim Taylor, kim.taylor@casolenteast.org.uk, Head of People, CASE by Sunday 29 November.  Your covering letter should include:

• The trustee role you are interested in.
• How your skills, knowledge and experience align with the role requirements covering those for both the specialist area and for all trustees
• Your motivation for joining the Board and supporting Citizens Advice Solent East

Kim can also arrange an informal call with the Vice Chair of CASE if you would like to discuss the role in advance of applying.

Our intention is to interview shortlisted candidates in the first two weeks of December.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.