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General Advice Officer
82020DW
Posted: 04/06/2025
Expiring: 02/07/2025
Expiring: 02/07/2025
- £29000 - £32960 per annum
- England, South East, Greater London, London
- Contract
I am excited to inform you about a new role, I am currently recruiting for a General Advice Officer.
Offering a range of benefits:
Our client is looking for an experienced General Advice Officer to join their team in Stonebridge, London Borough of Brent. In this position, you'll provide high-quality welfare advice and guidance on a range of topics including benefits, housing, income maximisation, energy efficiency, and money management.
You'll also play a vital role in coordinating referral pathways, supporting advice volunteers, and demonstrating the impact of interventions in transforming the lives of beneficiaries.
This is an excellent role for someone who is exceptionally committed and willing to go the extra mile, with flexibility to work during evenings and weekends if necessary.
As the General Advice Officer, you'll have the chance to work on-site at least four days per week and be a key part of a team dedicated to supporting vulnerable people.
Role: General Advice Officer
Organisation type: Charity
Salary: £29,000-£32,960 based on experience
Working arrangements: 40 hours/week (including occasional evenings and weekends)
Location: Stonebridge, London Borough of Brent
Employment type: Fixed term until 31 March 2026 - with the possibility of extension
Short description of role:
Key Responsibilities:
The Successful Candidate:
Skills:
Ability to respect and maintain confidentiality.
Ability to work independently and prioritise workload.
Ability to manage and support volunteers as part of a team.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Offering a range of benefits:
- Excellent annual leave entitlement
- Pension scheme
- Employee Assistance Programme
- Death in Service benefit
- Flexible working
- Opportunities for training and professional development
Our client is looking for an experienced General Advice Officer to join their team in Stonebridge, London Borough of Brent. In this position, you'll provide high-quality welfare advice and guidance on a range of topics including benefits, housing, income maximisation, energy efficiency, and money management.
You'll also play a vital role in coordinating referral pathways, supporting advice volunteers, and demonstrating the impact of interventions in transforming the lives of beneficiaries.
This is an excellent role for someone who is exceptionally committed and willing to go the extra mile, with flexibility to work during evenings and weekends if necessary.
As the General Advice Officer, you'll have the chance to work on-site at least four days per week and be a key part of a team dedicated to supporting vulnerable people.
Role: General Advice Officer
Organisation type: Charity
Salary: £29,000-£32,960 based on experience
Working arrangements: 40 hours/week (including occasional evenings and weekends)
Location: Stonebridge, London Borough of Brent
Employment type: Fixed term until 31 March 2026 - with the possibility of extension
Short description of role:
Key Responsibilities:
- Provide holistic and person-centred advice and casework on welfare benefits, housing, employment, health and wellbeing, and money management.
- Support outreach or community engagement activities as needed.
- Maintain high standards of advice quality and achieve tangible outcomes.
- Produce detailed case records and apply for funds to support individuals and families.
- Empower guests to act for themselves and monitor the progression of all cases to resolution.
- Support volunteers and manage your own caseload independently.
The Successful Candidate:
- At least two years’ experience delivering effective welfare advice.
- Strong empathy and understanding of the issues facing vulnerable people.
- In-depth and up-to-date knowledge of welfare benefits.
- Ability to establish good relationships with service users and stakeholders.
- Excellent communication skills in English.
Skills:
Ability to respect and maintain confidentiality.
Ability to work independently and prioritise workload.
Ability to manage and support volunteers as part of a team.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Donovan Whittaker
Senior Business Manager