Education and Careers Officer

• Do you have hands-on experience of examinations administration and enjoy providing clear, reassuring support to students?

 

• Would you like to combine education operations with the opportunity to inspire young people to consider a career in tax?

 
 
TPP Recruitment is partnering with a professional membership and awarding organisation to recruit an Education and Careers Officer. This is a newly created, varied role combining education and examinations operations with a developing careers outreach remit.
 
You will join a small organisation where processes are continuing to evolve. You will need to be comfortable getting stuck in, using your judgement and working collaboratively to shape how the role develops.
 
 
Salary: £34,400 per annum
Employment type: Permanent
Working arrangements: Home based with occasional mandatory attendance at company meetings and regular travel to UK wide events
Working pattern: Full‑time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 
 
 
About the Organisation
 
This organisation is a well-established educational charity and professional body, focused on supporting professional standards and promoting accessible qualifications. It plays an important role in shaping education pathways and careers within its sector, working closely with training providers, employers, and schools.
 
You’ll be joining a collaborative, values-led team that is committed to inclusion, continuous improvement, and delivering high-quality services to learners and stakeholders.
 
 
About the Role
 
The Education and Careers Officer will work across two connected areas. The main focus is the smooth delivery of education and examinations processes, including responding to candidate enquiries, maintaining accurate records and uploading data to relevant systems. The careers element is an emerging part of the role, focused particularly on introducing young people aged around 16 to careers in tax.
 
 
Key Responsibilities
 

• Respond promptly and professionally to student, candidate and stakeholder enquiries by email and telephone
• Process registrations, certifications, exemptions, transcript requests and other examination administration accurately
• Maintain candidate records and upload examination data and materials to digital platforms
• Support training provider quality assurance and education delivery activities
• Represent the organisation at schools, colleges and careers events across the UK
• Deliver engaging presentations and workshops about qualifications and careers in tax
• Build relationships with careers advisers, teachers and partner organisations, and help develop outreach resources

 
 
Skills / Experience Required
 
To be successful as an Education and Careers Officer, you will bring:
 

• Experience in education, training, student support, or a related environment
• An interest in outreach, engagement, or widening participation activities
• Experience of examinations processes, procedures and operations is essential
• Confident administration skills, with excellent accuracy, organisation and attention to detail
• Experience responding to student or candidate queries and managing a busy inbox or enquiry service
• Confidence using databases, Microsoft Office and online portals to maintain and upload information
• Clear written and verbal communication skills, with a supportive customer service approach
• Confidence presenting to school-age audiences and explaining why a career in tax could appeal to them
• A proactive, adaptable approach and willingness to travel throughout the UK, sometimes at short notice

 
 
To Apply
 

• To apply for this Education and Careers Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.

 
 
Interview Process
 

• Two-stage process with assessment
• From w/c 16th November 2026

 
 
Deadline
 

• Wednesday 11th November 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.