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Advice Lead, Service Delivery
82019DW
Posted: 04/06/2025
Expiring: 02/07/2025
Expiring: 02/07/2025
- £42230 per annum
- England, South East, Greater London, London
- Permanent
I am excited to inform you about a new role I am currently recruiting for: Advice Lead, Service Delivery.
Salary: £42,230 per annum pro rata
Working arrangements: 3 days (24 hours/week – can be worked flexibly)
Location: Hybrid/Stonebridge, London Borough of Brent and home
Employment type: Permanent
Do you want to make a meaningful impact in a charity where community and compassion come first? This charity in North West London prevents hunger, fights poverty, and builds community through a network of food banks, kitchens, and holistic support services.
Our client is looking for an experienced Advice Lead to join their team, ensuring the integrity and compliance of their Advice Service and Programmes. In this position, you'll set the overall strategy for the advice service, aligning it with organisational goals, and ensuring the effective and efficient running of existing services and new programmes.
You'll also play a vital role in overseeing compliance with funding agreements and maintaining accreditations, securing the charity's position as a trusted service provider.
As the Advice Lead, you'll have the chance to lead a team, develop community-based programmes, and build relationships with donors and the community.
Key Responsibilities:
About You
The Successful Candidate:
Skills:
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £42,230 per annum pro rata
Working arrangements: 3 days (24 hours/week – can be worked flexibly)
Location: Hybrid/Stonebridge, London Borough of Brent and home
Employment type: Permanent
Do you want to make a meaningful impact in a charity where community and compassion come first? This charity in North West London prevents hunger, fights poverty, and builds community through a network of food banks, kitchens, and holistic support services.
Our client is looking for an experienced Advice Lead to join their team, ensuring the integrity and compliance of their Advice Service and Programmes. In this position, you'll set the overall strategy for the advice service, aligning it with organisational goals, and ensuring the effective and efficient running of existing services and new programmes.
You'll also play a vital role in overseeing compliance with funding agreements and maintaining accreditations, securing the charity's position as a trusted service provider.
As the Advice Lead, you'll have the chance to lead a team, develop community-based programmes, and build relationships with donors and the community.
Key Responsibilities:
- Provide strategic direction and oversight for advice and ARMs (asylum seekers, refugees, and migrants) services.
- Support the Advice Service Manager in maintaining standards and resolving complex challenges.
- Carry a small caseload of complex or high-priority advice cases.
- Lead on regular Advice Quality Standard (AQS) audits.
- Ensure all funding deliverables, outputs, and outcomes are met.
- Provide line management and coaching to the Advice Service Manager and oversee human resource management of the Advice and ARMs teams.
About You
The Successful Candidate:
- Experience in advice programme leadership or management within advice services.
- Experience carrying advice caseloads in areas such as immigration, welfare, or housing advice.
- Experience designing or overseeing impact evaluation and monitoring frameworks.
- Financial management of project budgets.
- Strong understanding of safeguarding frameworks and rights-based or trauma-informed approaches.
Skills:
- Leadership skills.
- Excellent written and oral communication skills.
- Ability to interpret complex data, identify trends, and make evidence-based strategic decisions.
- Ability to manage a small caseload in areas such as immigration, welfare, or housing advice.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
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