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Quality Assurance

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Many organisations have quality assurance frameworks to ensure that systems are running effectively and to compulsory standards.

In education we tend to cover three main areas, however others do arise from time to time.

  1. Ofqual- the regulatory body for awarding organisations. Roles which require this knowledge can be either externally or internally focused. Internally includes ensuring that qualifications and assessments are developed to the correct standards and processes including being pitched at the right level and are approved by employers. Externally focused roles such as accreditation, auditors and inspectors ensure that centres are delivering qualifications to the right standards and assessments are being carried out in a fair and accurate manner.

  2. QAA- the regulatory body for HE organisations. Roles which will require this knowledge will ensure that the institute is delivering courses to the correct standards as well as all management systems are in place to ensure correct awarding and certification of qualifications.

  3. Ofsted- the regulatory body which inspects and regulates services that care for children and young people, and services providing education and skills for learners in compulsory education. Roles which require this knowledge will ensure that systems are in place to protect learners holistically as well as ensuring that the delivery standards are to the correct levels.

Other quality assurance roles in education which we cover include

Industry Specific Standards, ie in professional or regulatory bodies ensuring that any education product which is developed is done so to the legislative requirements of that profession or what is deemed as “best practise” for that sector.

Quality of training- this is normally within non-profit or non regulated training organisations which provide informal learning, where the quality of training resources and delivery are measured by learner standards, ie they meet what learners require. This is normally conducted through evaluations and feedback and then working with the trainers who tend not to be qualified and mostly experts in their field to develop the resources and delivery to be engaging for learners as well as develop their knowledge.

Apprenticeships- this is a developing field and changing frequently with new government guidelines which are released. Key areas of knowledge include; End Point Assessment, the Register of Apprentice Assessment Organisations, Institute of Apprenticeships and funding schemes.

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