Supporter Acquisition Manager

Ready to lead multi-channel campaigns that bring in the next generation of supporters? Orbis UK is hiring a Supporter Acquisition Manager to drive ambitious growth and deliver sight-saving impact around the world.

This is a brilliant opportunity to join a small, collaborative team with a big global mission: to end avoidable blindness. You’ll lead the strategy and day-to-day delivery of Orbis’s supporter acquisition programme, recruiting new donors across a range of fundraising products and channels.

• Job title: Supporter Acquisition Manager
• Salary: £45,000 to £48,000 depending on experience
• Location: London (near Charing Cross), with hybrid working – Tuesdays and Thursdays in the office
• Contract: Full-time, permanent

What makes this role stand out:

• Lead on planning and executing insight-driven campaigns across digital and direct marketing channels
• Own a substantial acquisition budget and forecast long-term ROI
• Collaborate across teams to shape integrated supporter journeys and audience development strategies
• Join an international charity that blends fundraising with training, treatment, and innovation to transform global eye health
• Bring fresh ideas into Orbis’s innovation pipeline and contribute to a broader digital transformation

You'll be responsible for:

• Developing and delivering Orbis UK's long-term supporter acquisition strategy
• Leading annual budgeting, forecasting and performance monitoring
• Managing media, creative, and fundraising agencies and partnerships
• Overseeing creative production and content to maximise appeal and response
• Analysing campaign results and making data-led decisions to optimise ROI
• Ensuring brand consistency and compliance across all acquisition activity

We’re looking for someone who:

• Has managed significant customer or supporter recruitment budgets
• Knows how to plan, deliver, and evaluate multi-channel campaigns
• Has strong direct and digital marketing knowledge and can oversee creative development
• Is confident managing suppliers and internal stakeholders
• Brings a collaborative, proactive mindset with a curiosity about what works and why
• Believes in Orbis’s mission and is motivated by measurable impact

Why work at Orbis:

• You'll join a committed, professional team where fundraising is respected and valued
• You’ll have scope to shape strategy and test new ideas
• You’ll play a direct role in improving access to eye care in some of the world’s most marginalised communities
• You’ll benefit from hybrid working and the opportunity to collaborate across international teams

Apply now and help bring in the support that will fund life-changing surgeries, training and treatment across the globe.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.