CRM Officer

J82577GH
  • £40000 per annum
  • England, South East, Greater London, London
  • Contract
Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements?

We’re recruiting a CRM Officer to join a respected membership organisation on a 12‑month fixed‑term contract. This is a hands‑on role focused on CRM management, data integrity, user support and process improvement. 

Key Responsibilities
  • Manage and triage a CRM ticketing system
  • Maintain data quality through cleansing and de‑duplication
  • Liaise with external technical suppliers
  • Deliver CRM training to staff
  • Create reports, dashboards and insights
  • Identify workflow inefficiencies and implement automation
  • Support GDPR‑aligned CRM governance

About You

  • Experience with Dynamics 365 CRM
  • Advanced Excel
  • Understanding of GDPR
  • Confident communicator with strong problem‑solving skills

Why Apply?
  • Varied CRM role with real organisational impact
  • Hybrid working with central London base
  • Supportive, values‑led environment

 
We will be reviewing CV’s as they come through. Don’t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Gemma Hannington Senior Business Manager

Apply for this role

  • info@tpp.co.uk
  • 020 7198 6000
  • TPP Recruitment, Northern & Shell Building, 4th Floor, 10 Lower Thames Street, London, EC3R 6AF