Coffee Shop Volunteer

Coffee Shop Volunteer - Prevent Breast Cancer

Commitment/Hours

Morning 9.30am-1pm      Afternoon 1pm-4pm

Purpose/summary of the role

Assisting in the running of the Coffee Shop in a methodical and organised way.

The Coffee Shop plays a significant role in the promotion of the image and work of Prevent Breast Cancer whilst providing a vital service to patients of The Nightingale Centre and Prevent Breast Cancer.

The profits generated are used to support research into breast cancer prediction and prevention.

With this in mind, please find below a list of tasks/ activities which the Prevent Breast Cancer Volunteer will undertake in this area.

Main duties & responsibilities

• To assist and serve customers with food items and beverages.
• To ensure food safety and food hygiene at all times.
• To handle cash and card payments securely.
• To keep the Coffee Shop and areas around, clean and tidy throughout the day.
• To check, use by and sell by dates on all perishables and notify at the end of the day.
• Ability to work on own initiative regarding the upkeep of the Coffee Shop.
• To monitor and record fridge temperatures.

Training will be given on all aspects 

• An e-learning course to be completed
• Health & hygiene in regard to serving food and beverages
• Customer service
• Daily cleaning
• Handling cash and card payments, including training on using a tablet and card reader                        
• Monitor and recording of fridge temperature levels

Prevent Breast Cancer’s Volunteer Person Specification

Experience/Knowledge & Skills

 Essential: 

• Good communication skills
• Empathy with patients, carers and visitors 
• Integrity
• Good verbal and basic written skills
• Commitment to tasks involved 
• Patient, pleasant manner 
• Caring, compassionate and confident
• Honest and reliable in order to maintain confidentiality  
• Respect for the dignity, needs and decisions of customers 
• Provide information to customers 
• An understanding and considerate attitude towards patients, visitors and staff
• Pride in Prevent Breast Cancer, MFT and the NHS and the work volunteers carry out
• An interest in Prevent Breast and vision to prevent breast cancer for the next generation
• Patience and tolerance
• Ability to work on own initiative
• Desire and ability to liaise and work alongside hospital staff
• Good personal presentation and personal hygiene
• Willingness to attend meetings or training sessions requested by the Volunteer Management Team

Desirable: 

• Willing to get involved with other Prevent Breast Cancer events and other volunteer roles, as and when requested
• To have previously volunteered in a medical or care environment 
• Willing to shadow another volunteer and to allow new volunteers to shadow
   
   

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.