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COVID-19 Guidance

We appreciate that this is a worrying time; please keep in mind that the coronavirus is a challenging health issue and the government and health experts are constantly reviewing the situation. As such, while this guidance is up to date at the time of writing – it will be updated as and when any changes are required.


  • Wash hands keep washing your hands regularly and for 20 seconds
  • Cover face wear a face covering in enclosed spaces
  • Make space stay at least 2 metres apart - or 1 metre with a face covering or other precautions 
England is currently on a roadmap out of lockdown; you can find out more about the changes and restrictions here. 


Government guidance

Coronavirus (COVID-19): latest information and advice on the website includes:

  • National restrictions: what you can and cannot do
  • Self-isolating and testing for coronavirus
  • Work and financial support
  • Travel and transport

Anyone working in the healthcare sector may find it useful to review the NHS' guidance for people working in healthcare.

Anyone working in the education sector may find it useful to review the Guidance for educational settings.

COVID-19 vaccine

If you’re a frontline worker in the NHS, you may be eligible for the COVID-19 vaccine; please see the government guidance here.

If you believe you are a frontline worker and would like/need the vaccine, but you have not been offered it at your place of work, you may be able to request the vaccine from your own GP.


At the time of writing the common symptoms are:

  • A high temperature
  • A new, continuous cough
  • A loss of, or change to, your sense of taste or smell


The current guidance is to:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately
  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Try to avoid close contact with people who are unwell
  • Don’t touch your eyes, nose or mouth if your hands are not clean

Further information and when to seek medical assistance

Presently people are advised to contact the NHS 111 number if they feel unwell or if they may have been exposed to the Coronavirus. You should not go to the GP as you could spread the virus if you have it.

If you become unwell at work

If you become unwell in the workplace and you have recently come back from an area affected by coronavirus (symptoms are a cough, a high temperature and shortness of breath*), you should:

  • Get at least 2 metres (7 feet) away from other people
  • Go to a room
  • Avoid touching anything
  • Cough or sneeze into a tissue and put it in a bin, or if you do not have tissues, cough and sneeze into the crook of your elbow
  • Use a separate bathroom from others, if possible

*these symptoms are similar to other illnesses that are much more common such as cold and flu so do not necessarily mean you have the coronavirus but people returning from an affected area should cautious.

You should use your own mobile to call either:

  • For NHS advice: 111
  • For an ambulance, if you’re seriously ill or injured: 999

You should tell the operator:

  • Your symptoms
  • Which country you’ve returned from in the last 14 days


The countries and regions that are categorised as ‘affected areas’ are being updated regularly. You should check via the latest government guidance which countries have been affected and the latest guidance for travellers to those places. At the time of writing, people who have returned from affected areas are being advised to stay away from their GP surgeries if they feel that that may have been exposed and to call 111 instead for medical advice.  You can pass this information on to staff who have been affected.


On your first day, please make sure you familiarise yourself with company policies relating to Health & Safety and specifically the Coronavirus. If you are already in an assignment, please ask if there are any updates you should be made aware of, and if TPP is made aware of any information that you should be in receipt of relevant to your assignment, we will contact you.  Please keep your TPP consultant updated with any changes to your working arrangements as agreed by the client as soon as possible.

If at any point before or during your assignment you start to display Coronavirus symptoms or live with someone that is displaying such symptoms, we ask that you remain mindful of government guidance related to Coronavirus and the requirement to self-isolate.  Please notify your Consultant as soon as possible so that we can take the best and most appropriate approach to ensuring both you and our clients health and safety is prioritised and eliminate the risk of infection in line with government guidance.  


As an agency worker working under a contract for services, you are not under any obligation to accept or attend assignments and you have more flexibility to choose when you are available to work.  However, if you do not wish to attend your assignment due to concerns about the Coronavirus, you will need to make sure you inform your TPP consultant as soon as possible, so that we can inform our client and arrange alternative cover if necessary.

Please note that you are only paid for work undertaken, so should you be unable to work, you may use any accrued annual leave to manage time away from assignments.

You can contact TPP on 020 7198 6000 during the hours of 8:30 – 6pm or leave a message at any time out of hours.  You can also email your consultant directly.


At the moment, SSP applies if you are actually sick and unable to work (due to illness or injury) but recent measures have also extended SSP to someone who is not unwell if they are abstaining from work;

  • On the basis of being given a written notice issued under legislation;
  • Because they are infectious or could reasonably be believed to be infectious or to have been in contact with an infected person; and
  • The infection is a disease which is subject to legal regulation for public health reasons.

If the conditions above apply to you, you will be treated as if you are unable to work due to sickness and therefore may be eligible to receive SSP.

The government has issued specific Coronavirus regulations in relation to SSP which have put measures in place to protect public health, so please refer to the latest information and advice via the website.