Please keep in regular contact with your consultant to let them know your availability to ensure you are contacted with relevant temp bookings. If you find work elsewhere, please let your consultant know.
When offered an assignment you will be told the following:
The skills required for the assignment
The duration of the assignment
Working hours required
Hourly Pay Rate (excluding holiday pay)
Location of the company
Line Manager/Point of contact
Once you have accepted the assignment you must endeavour to complete the booking. If you have any problems or queries during the assignment then talk to the consultant who placed you.
If for any reason you are sick or running late then please call the consultant before 9:00am so they can inform the client, failure to do so may result in losing the booking.
Check in with the consultant on your first day of the assignment with your direct line number so we can contact you should we need to.
Please also refer to our Code of Conduct - you would have signed this form when you first registered with us. Most of the points on this form will be self-explanatory but if you have any queries, please do not hesitate to contact us.
To guarantee you are paid on time please ensure your signed timesheet is faxed or scanned and emailed to us on Friday afternoon.
Unfortunately we cannot process timesheets that arrive after 9:30 on Monday until the following week so please ensure they arrive on time! In the event of you not having your timesheet, wages will be paid directly into your bank account on the following Friday. Please inform us in writing should any of your personal details change, i.e. address, bank details etc. Your password protected payslip will be emailed to you (unless you request otherwise). If you have any queries, please notify us as soon as possible so we may rectify the problem.
Please be aware of the following information regarding income tax:
Where possible please request a P45 from your previous employer. Each time you terminate employment during the tax year you should ask the employer to provide you with a P45 to ensure continuity of the calculation of your annual income between April to the following March. If you have a P45 we can continue to use the tax code stated on it from the first payday of your first assignment with TPP.
If you do not have a P45 you should then fill out a P46 on the day you register. This P46 will then be sent to HM Revenue & Customs. They will in turn send us a Notice of Coding which will tell us your correct tax code according to their records.
If you have not completed either a P45 or a P46, we are obliged by law of HM Revenue & Customs to calculate your wages using BR tax. This means that you are taxed at basic rate of your income not taking into account any personal allowance.
If you require a P45 from your work with us at TPP, you must request this via your Consultant. We do not always send P45s automatically on termination of an assignment.
If you have any queries or questions, please speak to your consultant. Our payroll is not done on site so please bear this in mind with regard to time frames when we are trying to help you with any issues.
Our tax office reference is 120/JB02803, telephone number 0300 200 3200.
Health and Safety
Please take all reasonable steps to ensure your own safety and the safety of others that may be affected by your actions at work. More information is available on our Occupational Health page.
TPP are pleased to advise that from July 2014 temporary workers will be eligible for auto-enrolment into our Workplace Pension Scheme. The scheme, through NOW: Pensions, has been selected on the advice of a specialist pensions advisor. We believe it will suit the needs of our temps, and perform well with minimal risk involved.
Please note eligibility & enrolment onto the scheme depends on a number of qualifying criteria, so please feel to get in touch with us if you have any queries.
Should you with to speak to NOW:Pensions directly, their member support number is 0 330 400 3334 and TPP's scheme reference is C93S.
Please get in touch with any other queries you may have.