The Social Care and Housing team recruit for charities and not for profit organisations, such as housing associations, for Housing Officers and Housing Managers jobs, both on a temporary and permanent basis.
Responsibilities & duties for Housing Officers and Housing Managers
Housing Officers supervise the day to day maintenance and management of rented properties for the housing association or local authority for which they work. They will be responsible for a caseload of clients and listen, engage, solve problems and handle a crisis if it arises. The role of Housing Manager is to provide a customer focused service and build relationships with residents and their representatives to deliver on the following: income collection, tenancy, estates, and resident involvement. Housing Officers and Managers must work in accordance with statutory, council policy and legal requirements.
Skills required for Housing Officers and Housing Managers
Housing Officers will work towards becoming Senior Housing Officers before they can apply for a role of a Housing Manager. Housing Officer and Housing Manager jobs require good customer service, negotiation and organisation skills, along with previous housing management experience. Housing Officers will generally require a DBS check, as they will work directly with the clients. Good knowledge of health and safety and legislation is essential.
Other Housing roles that TPP recruit for are:
Estate Service Officers
Rent and Income Officers