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Volunteer Outreach Support Officer - EXPIRED

Job Title Volunteer Outreach Support Officer - EXPIRED
Contract Type Volunteer
Location London, London
Salary £1 per annum
Job Published 12 Nov 2014
Contact Name Volunteers team
Contact Email

Job Description - EXPIRED

Volunteer Outreach Support Officer - Role Description

About us:

Healthwatch Wandsworth represents the views of patients, service users and carers with local commissioners and providers of health and social care services. Healthwatch is operated by Wandsworth Care Alliance (WCA) a local charity and is a member-led organisation.

Role Description:

We are looking for a volunteer to support our Outreach officers; someone who is willing to travel to different locations in the borough of Wandsworth You may be required to carry some promotional materials to the events.

Skills required:
An outgoing personality, good people skills and the ability to both talk and listen to what those in the community have to say about health and social care in Wandsworth. The ability to take accurate notes that capture what was discussed at events and meetings (in essence). A generally willing, 'can-do', attitude along with a keen interest in working in the health and social care or charity sectors.

Ongoing, but a minimum of 3 months commitment, anything from 3-7 hours a week (or as required).

Accountable to:
Healthwatch Development & Engagement Officer

Main Duties:
*Observe the Volunteers' Code of Conduct;
*Accompany the Healthwatch Development & Engagement Officer to different events and meetings in the borough;
*Engage with members of the community in attendance at the above events;
*Record group discussions and individual comments from service users about health and social care;
*Distribute and collect Healthwatch Membership forms at events;
*Log new Healthwatch members on Mailchimp (training will be provided);
*Collate and format public comments into a document that's easy-to-read so that they can later be logged on the Healthwatch Hub (an information bank);
*Be willing to carry membership forms, leaflets and other items to events, if required;
*Ability to follow instructions and guidance, but also to work independently when appropriate.

Please note that this is an unpaid position. We are looking for a volunteer who is available 3-7 hours per week. Although this position is unpaid, we offer excellent references upon the successful completion of your assignment. Please visit the Healthwatch Wandsworth website for more information.

Please note: An enhanced DBS (disclosure and barring service) check is required for this role, which we will pay for.

What will you get from volunteering with Healthwatch Wandsworth?
*The opportunity to acquire new skills, refine old ones and increase your confidence
*The chance to meet new people and enjoy new experiences
*You will be able to update your CV and use your experience with Healthwatch to seek work in health and social care or other fields of employment
*The opportunity to help Healthwatch Wandsworth make a difference in the community
*Reasonable travel and out of pocket expenses will be reimbursed in accordance with the Healthwatch Expenses Policy.
Support provided:
*Induction and support from a supervisor;
*Supervision will be proportionate to the volunteers' time commitment, minimum of monthly for the first three months;
*All supervision will be recorded; a formal supervision session will be held annually with the supervisor.

If you are interested in this position please email your CV and cover letter to, or call Delia Fitzsimmons on 020 8516 7766.
TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

TPP Not for Profit was voted Best Recruitment Agency 2014 at the IoF PIFAs.

Ref: EXPIRED - SH428 | Published: 12th Nov 2014