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Temporary Supporter Care Administrator - EXPIRED

Job Title Temporary Supporter Care Administrator - EXPIRED
Contract Type Temporary / Interim
Location East London, London
Salary £11.00 - £12.50 per hour
Job Published 11 Jun 2015
REF 50516PMR
Contact Name TPP - HR & Specialist Support Temporary Team
Contact Email

Job Description - EXPIRED

Temporary Supporter Care Administrator

Our client a leading mental health charity are are looking to appoint a temporary supporter care administrator ) to join there vibrant and busy team. This is an important, varied and skilled role which will draw on a number of your existing, transferable skills that will have been gained from working within a customer service environment

The main focus of this role will be:

*To be the first point of telephone contact for both existing and new supporters who respond to our fundraising and marketing activities - mainly Events
*To offer a highly professional and helpful service at all times in order to develop and sustain supporter relationships. You will add value to the supporters experience in order to build their loyalty and maximise the lifetime value of their support.
*To be responsible for accurately coding and processing donations across a range of income streams which include sponsored events and community fundraising. direct mail responses and in memory donations.

About you:
*Will have good solid experience of working in a customer focussed / supporter care environment and having direct contact with customers/supporters
*Will be experienced in the use of databases and have excellent attention to detail couple with a high degree of accuracy
*Will possess excellent written and oral communication skills when dealing with a wide range of audiences

Reporting to the Senior Supporter Care Officer, you will be required to maintain internal relationships with key users across the department and will therefore have great interpersonal skills.

We are seeking candidates from a similar background in the sector with great customer service skills is a must.

Temporary Supporter Care Administrator
ASAP start!
Reference: 50516PMR

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Ref: EXPIRED - 50516PMR | Published: 11th Jun 2015