Connecting to LinkedIn...

Supporter Relations Coordinator

Job Title Supporter Relations Coordinator
Contract Type Permanent
Location London, England
Salary £23000.00 per annum
Job Published 04 Oct 2017
REF 62779DW_1507122272
Contact Donovan Whittaker
Contact Email ss.perm@tpp.co.uk

Job Description

Our client, a leading global charity has an exciting opportunity that has presented itself within their growing team. This is a permanent role based in London. If you looking for a competitive salary and consider yourself personable in dealing with supporters as well as productive on the admin side, then get in touch.

Your main responsibilities as a Supporter Care Officer will be:

First point of contact for incoming calls and emails for supporters.
Provide outstanding supporter care.
Accurate processing of donations.
Produce and send out letters of acknowledgement to supporters.
Process queries through Raisers Edge.

As a Supporter Care Officer, you will have the following essential criteria:

Experience of working in a similar role within a charity organisation.
Excellent communication skills, both oral and written.
Experience of charity CRM databases, especially Raisers Edge.
Outstanding interpersonal and donor care skills.
Experience of office administration systems.
Good understanding of Gift Aid procedures is a desirable.

To apply for the role of Supporter Care Officer, please email your CV to our Office & Specialist Support Team quoting the reference number:62779DW. All applicants must be able to prove that they are eligible to work in the UK.

Ref: 62779DW_1507122272 | Published: 04th Oct 2017

Apply for this Job


Related Jobs

Supporter Care Administrator

Are you looking for a temporary supporter care administrator role based near Drayton Park? If you are familiar with creating supporter journeys and really understand the principles of excellent donor care along with strong administration skills then we want to hear from you! You can either giv...

Location: North London, London | Salary £10 per annum
Ref: 62769NF_1507136139 | Published: 04 Oct 2017

Supporter Care Officer

We are recruiting a Supporter Care Officer for our client, a leading animal welfare charity. Our client is based just two minutes from Highbury and Islington tube, within uber-modern office space. The culture is particularly friendly and supportive with a genuine team working ethos at the he...

Location: Islington, London | Salary £25000.00 - £28000.00 per annum
Ref: 62692GM_1506598883 | Published: 28 Sep 2017