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Supporter Journey Manager - EXPIRED

Job Title Supporter Journey Manager - EXPIRED
Contract Type Permanent
Location London, London
Salary £38000 - £450000 per annum
Job Published 09 Jul 2015
REF 52342CK
Contact Name TPP - HR & Specialist Support Permanent Team
Contact Email

Job Description - EXPIRED

A national charity are seeking an experienced Supporter Journey Manager to join their successful team.

Main duties for the Supporter Journey Manager:
To develop and refine supporter communication process, testing programmes and schedules
To create supporter journeys that draw on supporter behaviour and propensity
To work with other teams to actively create opportunities to learn about supporters
To work with internal groups to fill gaps in communication plans
To take the lead with all non-financial oriented supporter journeys

Essential criteria for the Supporter Journey Manager:
Knowledge of fundraising, marketing, data strategy development and delivery
Proven background within supporter/ customer journey development
Excellent communication skills to analyse, interpret and present complex data
Ability to negotiate and help others achieve desired outcomes
Experience of contributing to organisational strategy
Experience within a customer focused environment

To apply for this Supporter Journey Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 52342CK. All applicants must be eligible to work in the UK.

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Ref: EXPIRED - 52342CK | Published: 09th Jul 2015