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Supporter Care Officer - EXPIRED

Job Title Supporter Care Officer - EXPIRED
Contract Type Permanent
Location London, London
Salary £26000 - £28000 per annum
Job Published 01 May 2015
REF 010515CK
Contact Name TPP - HR & Specialist Support Permanent Team
Contact Email

Job Description - EXPIRED

An international development charity is seeking an experienced Supporter Care Officer to support with acknowledging donors and the administration of events.

Main duties for the Supporter Care Officer:
To assist with administration within the community fundraising team
To manage all correspondence with community fundraisers
To manage all correspondence with donors
Dealing with supporter complaints and enquiries
To manage all office volunteers
Second point of call for telephone queries

Essential criteria for the Supporter Care Officer:
Must have excellent customer service experience
Ability to resolve and manage complaints
Experience of supporter care and knowledge of community and events fundraising

To apply for the role Supporter Care Officer, please email your CV to our Office Support team quoting the reference number 010515CK. All applicants must be eligible to work in the UK.

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Ref: EXPIRED - 010515CK | Published: 01th May 2015