|Job Title||Supporter Care Officer - EXPIRED|
|Salary||£26000 - £28000 per annum|
|Job Published||01 May 2015|
|Contact Name||TPP - HR & Specialist Support Permanent Team|
An international development charity is seeking an experienced Supporter Care Officer to support with acknowledging donors and the administration of events.
Main duties for the Supporter Care Officer:
To assist with administration within the community fundraising team
To manage all correspondence with community fundraisers
To manage all correspondence with donors
Dealing with supporter complaints and enquiries
To manage all office volunteers
Second point of call for telephone queries
Essential criteria for the Supporter Care Officer:
Must have excellent customer service experience
Ability to resolve and manage complaints
Experience of supporter care and knowledge of community and events fundraising
To apply for the role Supporter Care Officer, please email your CV to our Office Support team quoting the reference number 010515CK. All applicants must be eligible to work in the UK.
TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.