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Supporter Care Officer - EXPIRED

Job Title Supporter Care Officer - EXPIRED
Contract Type Permanent
Location London, London
Salary £23000 - £26000 per annum
Job Published 23 Mar 2015
REF 51092CK
Contact Name TPP - HR & Specialist Support Permanent Team
Contact Email officesupport@tpp.co.uk

Job Description - EXPIRED

A well-established disability charity is seeking a Supporter Care Officer to join their team.

Main duties for the Supporter Care Officer:
Manage donor enquiries and complaints
Monitor donor care processes and procedures
Donation processing managing and administering the process of online donations
Process weekly standing order imports
Process weekly imports from our fulfilment agency into the supporter database

Essential criteria for the Supporter Care Officer:
Knowledge of raisers edge or a similar CRM database
Customer service and or supporter care experience
Excellent communication skills
Excellent writing skills

To apply for the role Supporter Care Officer, please email your CV to our Office Support team quoting the reference number 51092CK. All applicants must be eligible to work in the UK.

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Ref: EXPIRED - 51092CK | Published: 23th Mar 2015