|Job Title||Supporter Care Officer - EXPIRED|
|Salary||£23000 - £26000 per annum|
|Job Published||23 Mar 2015|
|Contact Name||TPP - HR & Specialist Support Permanent Team|
A well-established disability charity is seeking a Supporter Care Officer to join their team.
Main duties for the Supporter Care Officer:
Manage donor enquiries and complaints
Monitor donor care processes and procedures
Donation processing managing and administering the process of online donations
Process weekly standing order imports
Process weekly imports from our fulfilment agency into the supporter database
Essential criteria for the Supporter Care Officer:
Knowledge of raisers edge or a similar CRM database
Customer service and or supporter care experience
Excellent communication skills
Excellent writing skills
To apply for the role Supporter Care Officer, please email your CV to our Office Support team quoting the reference number 51092CK. All applicants must be eligible to work in the UK.
TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.