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Service Manager - EXPIRED

Job Title Service Manager - EXPIRED
Contract Type Permanent
Location West Midlands
Salary £38,065 per year
Job Published 14 Dec 2015
REF J54176AO
Contact Name Amanda Ogede
Contact Email

Job Description - EXPIRED

Service Manager

West Midlands

Permanent – 35 hours a week (Mon-Fri)

£38,065 Per Annum


TPP’s client, a leading provider of adult and elderly social care throughout the UK is looking for a Service Manager to be based in their West Midlands Office.


Our client’s organisation has firmly established itself in the UK care sector. With a commitment to the highest quality customer service. This organisation has made itself an industry leader with decades of experience in providing quality care services imbedded with key values and ethics. Our client prides itself in maintaining its core values based on Integrity, Respect and Partnership while providing quality care and support for people with Acquired Brain Injury, either as a result of trauma or surgery.

Directly accountable to the Director of Operations the role of Service Manager will involve leading and developing all Care Services within the organisation ensuring they are well led and managed. The right candidate will be expected to achieve a strong customer focused culture by leading and inspiring staff to maintain continuous improvement in service provision and customer satisfaction. As the Service Manager you will be expected to manage the recruitment, selection and on-going training, development and performance of all staff within your service. Other key responsibilities will be to keep up to date with legislation, policy and good practice, regulatory changes and compliance, funding arrangements and safeguarding measures. Also to coordinate Health & Safety activities within Care and ensure the organisation adheres to prevailing regulations.


This organisation has managed to solidify its place in the care sector through continuous development while maintaining their standard of care. As such the successful candidate for this role will be expected to work to a consistently high standard of care quality, while being able to identify, develop and manage key stakeholders who can assist in its overall development and success. For example to support the line manager in negotiating with local purchasers to secure appropriate funding. The ability to lead and provide effective direction, management and motivation for the Care Services team is vital to ensure that operational and strategic objectives are achieved. Clear, calm leadership qualities are essential.


Key Requirements:


Recognised nursing or social care qualification and registration (as appropriate)


Level 5 Diploma in Leadership for Health and Social Care or equivalent, for example, Level 4 NVQ in Leadership and Management for Care services; level 4 NVQ in Health and Social Care; Registered Managers Award)


CIEH Level 4 in Health and Safety Management (or willingness to gain within first 6 months in post)


If you are interested in the above position and meet the above requirements, please send your CV to quoting reference J54176AO or contact Amanda Ogede on 02071986070

Ref: EXPIRED - J54176AO | Published: 14th Dec 2015