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Private Medical Secretary - EXPIRED

Job Title Private Medical Secretary - EXPIRED
Contract Type Permanent
Location London
Salary £24k - 25k per year
Job Published 07 Dec 2015
REF J54076
Contact Name Healthcare Team
Contact Email healthcare@tpp.co.uk

Job Description - EXPIRED

JOB PROFILE

JOB TITLE: Private Medical Secretary

HOURS: 09:00 – 17:00 or 09:30 – 17:30 Monday to Friday

Closest Station: Regents Park

RESPONSIBILITIES AND DUTIES

  • To liaise effectively and efficiently with 1 Doctor, the Practice Manager, patients,
  • Secretaries, GPs, consultants, other medical organisations and members of the public
  • To make appointments and organise outpatient clinic lists, hospital admissions and Investigations
  • To manage correspondence and telephone enquiries speedily and accurately
  • To maintain, scan and file patient records with care and accuracy
  • To type clinic letters and other correspondence accurately and swiftly
  • To prioritise work to meet deadlines
  • To use supplied IT to register and obtain patient information
  • To ensure the smooth running of outpatient clinics
  • To prepare clinic lists and make all notes, relevant correspondence and test results available in advance
  • To assist in the organisation and administration of the practice
  • Any other duties that may be required which are consistent with the nature and grade of the post

Problem Solving Abilities

  • Scheduling and monitoring appointments and clinics
  • Dealing with difficult and sensitive situations
  • Eliciting and coordinating medical insurance and other payment details
  • Coordinating and producing medical records
  • Organising supplementary tests and directing patients
  • Managing correspondence and telephone enquiries
  • Creating and maintaining electronic archives of medical records
  • Sphere of Influence
  • Liaising with patients, secretaries, GPs, consultants, other medical organisations and members of the public
  • Liaising with medical insurance companies
  • Liaising with overseas visitors and their support staff, including embassies
  • Risk and Responsibility
  • Maintaining patient confidentiality
  • Accuracy in booking appointments and tests
  • Maintaining accuracy of all records
  • Skills and Presentation
  • Reliability, punctuality and discretion
  • Excellent organisational skills

Person Specification

  • Ability to prioritise
  • Accuracy and consistency
  • High standard of presentation at all times
  • Excellent and tactful verbal and non-verbal communication skills
  • High standard of work presentation
  • Consistent and systematic follow-up to all processes
  • Friendly and helpful attitude
  • Customer care skills
  • Ability to be an all-round team player
  • Willingness to engage in development appropriate for this role

At least 2 years administrative and / or reception experience gained in private healthcare

Ref: EXPIRED - J54076 | Published: 07th Dec 2015