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Healthwatch Wandsworth Representative (x4) - EXPIRED

Job Title Healthwatch Wandsworth Representative (x4) - EXPIRED
Contract Type Volunteer
Location London, London
Salary 0
Job Published 28 Jan 2015
Contact Name Volunteers team
Contact Email

Job Description - EXPIRED

Healthwatch Wandsworth represents the views of patients, service users and carers with local commissioners and providers of health and social care services. Healthwatch is operated by Wandsworth Care Alliance (WCA) a local charity and is a member-led organisation.

Role Description:

We are looking for volunteers to represent the concerns and causes (both local and national) of Healthwatch at various forums and meetings that we are invited to attend as an independent health and social care consumer champion specifically in the following areas;

*Children's Services (1 Rep);
*Social Services (1 Rep);
*Older People's Services (1 Rep);
*Learning & Disabilities Services (1 Rep).

Skills required:
A keen interest in a variety of health and social care issues affecting local residents. The desire and conviction to represent the views of Wandsworth's residents to local healthcare service providers. Excellent written and verbal communication skills are essential. A strong interest in working in the health and social care or charity sectors.

Ongoing, but a minimum of 3 months commitment, up to 4 hours spread over week (maximum), including time spent at meetings, reading papers and corresponding.

Accountable to: Healthwatch Manager

Main Duties:
*Observe the Volunteers' Code of Conduct;
*Act as a "critical friend" at Healthwatch liaison meetings and other forums;
*Represent the collective views of our members and the public;
*Collect feedback from the community and communicate effectively to service providers;

*Contact potential new Healthwatch members and encourages them to sign-up;
*Handle information in a confidential, sensitive manner with due care, respect and discretion;
*Follow instructions and guidance, but also work independently when necessary.
Please note that this is an unpaid position. We are looking for a volunteer who is available for approximately up to 4 hours spread over a week. Although this position is unpaid, we offer excellent references upon the successful completion of your assignment. Please visit the Healthwatch Wandsworth website for more information.

A standard DBS (Disclosure and Barring Service) check is required for this role, which we will fund.

What will you get from volunteering with Healthwatch Wandsworth?
*The opportunity to acquire new skills, refine old ones and increase your confidence;
*The chance to meet new people and enjoy new experiences;
*You will be able to update your CV and use your experience with Healthwatch to seek work in health and social care or other fields of employment;
*The opportunity to help Healthwatch Wandsworth make a difference in the community;
*Reasonable travel and out of pocket expenses will be reimbursed in accordance with the Healthwatch Expenses Policy.
Support provided:
*Induction and support from a supervisor;
*Relevant training for volunteers within the health and social care sector is offered by agencies such as LCVA, NAVCA and the LGA. Also, regular conferences are organised by the CQC for local Healthwatch organisations. (All Healthwatch Wandsworth representatives will be invited to take part in these training and development opportunities);
*Supervision will be proportionate to the volunteers' time commitment, a minimum of monthly for the first three months;
*All supervision will be recorded and a formal supervision session will be held annually with your supervisor.

If you are interested in this position please email your CV and cover letter to, or call Delia Fitzsimmons on 020 8516 7766.

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

TPP was voted Best Recruitment Agency 2014 at the IoF PIFAs.

Ref: EXPIRED - SH471 | Published: 28th Jan 2015