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Complaints Officer - EXPIRED

Job Title Complaints Officer - EXPIRED
Contract Type Permanent
Location West End, London
Salary £28441.00 - £33460.00 per annum
Job Published 26 Jul 2017
REF 61786DW_1501061852
Contact Name Donovan Whittaker
Contact Email

Job Description - EXPIRED

Our client is a leading regulatory body and they are recruiting an experienced Complaints Officer.

On any given day you will handle a broad range of profession-specific complaints from the public, delivering outstanding customer service from the first point of contact to resolution.

You will have direct responsibility for a specific caseload of enquiries, ensuring you respond within a given time frame, logging each stage of the process with accuracy.

You will also have an opportunity to work closely with voluntary panel members and represent the regulator at external conferences and events.

If you have extensive senior customer service or complaint handling experience, we would like to hear from you asap.

Ref: EXPIRED - 61786DW_1501061852 | Published: 26th Jul 2017