|Job Title||Complaints Analyst - EXPIRED|
|Location||City of London|
|Salary||£18k - 20k per year|
|Job Published||09 Sep 2016|
|Contact Name||OS Perm Team|
We are currently working with a leading housing association who are looking for a complaints analyst to join the customer relations team in order to analyse data and improve customer experience.
You will complete root cause analysis of complaint data, collate and present key trends and findings to the business, with specific focus on highlighting policies and processes that drive complaints.
Collate data from across the business, utilising several system platforms and knowledge of the complaints processes.
In order to be considered for this role you will have the following experience:
If you are interested in applying, please email your CV to firstname.lastname@example.org quoting the reference number in the subject line.