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Call Centre Manager (Telephone Fundraisiers) - EXPIRED

Job Title Call Centre Manager (Telephone Fundraisiers) - EXPIRED
Contract Type Contract
Location Peterborough, Cambridgeshire
Salary £27848 - £30305 per annum
Job Published 24 Apr 2015
Contact Name TPP Regional
Contact Email

Job Description - EXPIRED

Are you a Call Centre Manager looking to make a different and for a new opportunity?

I am currently working with a National Health Charity who is looking for someone to head up their new team in Peterborough. This is a fantastic time to be joining the charity as they are going through a period of significant growth. They are looking for someone with call management experience, who is confident in leading a team of 20 to 30 telephone fundraisers. This is one of largest income for the charity and is the first office based team of its kind for the organisation. The ideal candidate will have significant communication skills and is able to motivate and continually develop others. This organisation touches many lives each year. They believe in everyone having independence and are constantly campaign for chance for those who need it most.

This could be the role for you if you are looking to move into the sector.

This is an exciting opportunity for someone with the following abilities;
*Significant experience at a management level, leading and managing, in a sales and service-orientated contact centre
*Strategic thinker with experience of developing contact centre strategy.
*Proven ability to establish a culture of high achievement and team working.
*Substantial experience in achieving a step change performance.
*Demonstrates a track record of strong commercial call centre income generation.
*Experience of telemarketing as a route to market including the legal requirements relating to telemarketing.
*Experience in managing sales based team to include setting objectives, monitoring performance, motivating and mentoring/training staff.

Closing date: 30th May 2015

If you would like to discuss this post further please call 0191 2299595

If you would like to apply for this great role please send your CV to Ellen Drummond Divisional Manager - Regional quoting reference J51431EDR

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Ref: EXPIRED - J51431EDR | Published: 24th Apr 2015