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Volunteer Manager

Volunteer Manager

  • Location:

    Lincoln, Lincolnshire

  • Sector:

    Volunteer, Volunteer Management

  • Contract type:


  • Salary:

    £25000.00 - £30000.00 per annum

  • Contact:

    Gemma Hannington

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Start date:


TPP are recruiting a Volunteer Manager this role will be split between Lincoln and Nottingham.

This role would be responsible for 1 volunteer coordinator.

The purpose of this role is to lead on the continued development of the volunteer programme, identifying new opportunities to grow the number of volunteers and ensure the right policies and procedures are in place. To ensure volunteers are supported, empowered and have the essential materials and skills to carry out their roles effectively and ultimately have a great experience throughout their time with the Charity.

To lead on the recruitment, induction, training, management and retention of volunteers so volunteers can be effective in supporting the volunteer requirements of the Charity. To provide support and guidance to colleagues on the effective management of volunteers and to be an ambassador for volunteering both internally and externally.

Some of the main duties:
Working with the Director of Fundraising and the Area Retail Manager to own, develop and grow a volunteering strategy and programme, ensuring integration with the wider fundraising and organisational strategies.
To lead on the recruitment of all new volunteer roles as and when required, utilising all channels including attending external recruitment fairs, working with third party recruiters, existing supporter communications, social media and websites
Review and update volunteering recruitment channels, policies, procedures and systems and ensure they are understood and followed.
Lead on the training, induction and support for all volunteers across the Charity.
To support fundraising and Area Retail Manager in securing sufficient volunteers to ensure events and shop rotas are covered throughout the year
To manage the Volunteer Coordinator to deliver their objectives and KPIs in order to deliver the volunteering programme for the Charity
To develop and implement an effective communication plan for all volunteers, including e-newsletters, utilising social media channels and the website, and events.
Be responsible for dealing with any issues or concerns related to volunteers, including challenging volunteers or situations arising from the work of our volunteers. Ensure the best outcomes for individual volunteers.

The post holder will be required to work from the Nottingham office at least one day a week and occasionally at any of the Charity's shops or event locations in line with organisational needs.

If this role is of interest please get in contact ASAP