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Volunteer Activities Support

Volunteer Activities Support

  • Location:


  • Sector:


  • Contract type:

    Temporary / Interim

  • Salary:


  • Contact:

    Volunteers Team

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  • Salary high:


  • Salary low:


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  • Published:

    over 3 years ago

  • Expiry date:


Noah's Ark Children's Hospice is a community based hospice service providing support for children and young people with life-limiting or life-threatening conditions and their families in the North London boroughs of Barnet, Camden, Enfield, Haringey and Islington.

Living with a child’s diagnosis can place considerable strain on the whole family and in recognition of this the Family Support Volunteer programme was established in 2008 to help families cope with the demands of providing constant care.

Noah’s Ark provides regular Family Activities including Family Days, Parent Groups and Sibling Groups; designed to provide fun and free days out, allowing families the opportunity to meet others in similar situations and to take part in new activities in an accessible environment. Becoming an Activities Support volunteer is a serious commitment but it provides a rewarding opportunity to directly support children with life-limiting / life threatening conditions and their families.

Noah’s Ark take their responsibility for safeguarding the wellbeing of children seriously and this role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

Opportunities of the role:

  • Gain experience of event management
  • Build social skills through a variety of interactions  
  • Develop ability to work as part of a team

Activities support volunteers are able to support at Family Days, Parent Groups and Sibling Groups

Family Days Main activities/tasks can include:

  • Setting up the room
  • Greeting and directing families
  • Running activities for family members
  • Assisting with refreshments
  • Tidying up

Parent Groups Main activities/tasks of this role:

  • Assisting with the crèche by playing and reading with babies and toddlers

Sibling Groups Main activities/tasks can include:

  • Escorting siblings in taxis/on public transport to events
  • Befriending siblings throughout the activities
  • Assisting with refreshments

These groups are for the brothers and sisters of the children we support. There are two age groups: 6-10 & 11-18.

Qualities/experience/skills needed for each of the above roles:

Although experience of working with children or families is desirable, it is not essential and we welcome volunteers from all backgrounds with all sorts of skills. However, for this role volunteers will need:

  • To be reliable and responsible
  • A professional outlook
  • An understanding of all Family Support training
  • Good communication skills
  • Enthusiasm
  • Good listener and able to provide emotional support
  • Sensitivity to other people’s feelings
  • The ability to cope with stressful situations
  • To be non-judgemental and committed to Noah’s Ark’s Equal Opportunities Policy

PLEASE NOTE: Activities Support volunteers will not have sole responsibility for a life limited / life threatened child and will not be expected to undertake any personal care or administer medication.

Interviews and Training:

At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Attend a Volunteer Induction (all potential volunteers have to attend one of these sessions before they are able to get involved in any capacity)
  • Attend 1st Interview (If it is felt that this is a suitable role, a first shift will be arranged)
  • Attend Training Any volunteers wanting to work directly with Noah’s Ark families are required to attend the 2 day Core Module (Saturday and Sunday). This will be followed by a second interview before progression on to the ‘Activities Module’ training (2 weekday evenings). Training programmes are run at regular intervals throughout the year.


Family Days take place in the School Holidays, Sibling Groups take place twice a month at weekends and Parent Groups take place on weekdays during school hours or at weekends.

We ask that an Activities Support volunteer commits to at least one Noah’s Ark family activity per quarter. There is no upper limit to the number of events a volunteer can support at.

Activities Support volunteers are required to complete and return Support Records following an event and attend Supervision (support groups) every 2 months.

It is hoped that volunteers can commit to supporting at activities for a minimum of 12 months.


Noah’s Ark supports families living in the London boroughs of Barnet, Camden, Enfield, Haringey and Islington. Events mostly take place within the 5 boroughs but occasionally may be held outside this area.  

Minimum Age: 16 years

If you would like more information or to apply for the role, please email Annette Higgs at