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Team Leader (young people housing & support service) - Croydon

Team Leader (young people housing & support service) - Croydon

  • Location:

    Croydon, Surrey

  • Sector:

    Social Care & Housing

  • Contract type:


  • Salary:

    £30000 per annum

  • Contact:

    Phil Garcia

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 3 years ago

  • Expiry date:


Team Leader (young people service) - Housing & Support Charity
£30,000 per annum
Permanent, 37.5 hours per week (Monday to Friday)
Central Croydon

Competitive salary, comprehensive training and development programme, 26 days annual leave plus Bank Holidays, occupational sick pay, contributory group pension scheme, free life assurance and salary sacrifice schemes (e.g. Childcare vouchers).

About the Organisation:
TPP's client is a leading Housing & Support charity in London who provide supported housing for homeless customers with complex needs. They provide solutions to homelessness through shelter, support and advice to over 1500 each year across four London boroughs.

An exciting opportunity has opened up in a service in Central Croydon which provides housing for single homeless young people between the ages of 16-25. The service is made up of a number of parts, including: a supported lodgings scheme, a First Stage Hostel, Second Stage Move-on Accommodation and a Teenage Parents Service.

Also on site is a nursery provision provided and run by The London Early Years Foundation (LEYF).

About the role:
The aim of this role is to assist the Team Manager in providing a high-quality accommodation based support service to single homeless customers, some with complex support needs.

In addition, you will have full responsibility for line managing a designated number of support and service staff as well as holding a complex needs caseload and being a general point of contact for day to day support queries for staff on shift.

Managing the day to day pressures of a busy hostel environment whilst dealing with unforeseen incidents will be a key element in your role.

About you:
As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will have experience of supporting staff to deliver the highest standards of service delivery to customers. Effectively manage rent arrears and voids to maximise income.

You will have maintained effective relationships with outside agencies including the police, social service and other statutory and voluntary agencies.

To apply:
If you have experience of leading a team in a fast-paced supported housing environment, have a thorough understanding of the needs that homeless people face today, and be able to lead a team to provide the best possible opportunities to the customers, please send your CV, quoting reference J62575PG, and we will be in touch. If you are shortlisted, we will send you an online application form to complete as part of the recruitment process.

Our client is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

All applicants must be eligible to work in the UK and will require an Enhanced DBS.

Closing date for applications: Friday 29th September, 5:00pm