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Team Leader - Examinations

Team Leader - Examinations

A leading membership organisation in the heart of London are recruiting for a Team Leader for their Examinations Department, to be appointed on a full time, permanent basis.

The Examinations Department consists of customer focused candidate services team who ensure the successful delivery of examinations and assessments to thousands of candidates across the UK and internationally.
As the Team Leader in the Examinations Department, and in collaboration with another Team Leader, your role will serve two main purposes;

You will be responsible for managing the operational delivery of a suit of exams delivered at various times of the year both in the UK and overseas, ensuring quality standards are upheld throughout the entire examination cycle.

Additionally, you will have joint line management responsibilities of a number of Examinations Administrators within the candidate services team, ensuring outstanding services is provided to candidates and delivery partners and ensuring resources are managed effectively across different areas.

As you'll be responsible for the joint line management of a team of around 10 administrators, you'll need to have proven experience of effective line management of a customer service focused team in a similar industry to be considered for this post.

You should be a people person and feel comfortable and enjoy building, developing and managing formal agreements and relationships with stakeholders such as examination delivery partners around the world.

In turn, this organisation can offer you some great benefits such as generous annual leave, a flexible hours scheme, and a free staff lunch every day of the week, just to name a few!

If you have experience in a similar field, can manage a team, and can work under pressure without compromising quality and standards, this could be the role for you.

CLOSING DATE: Thursday 21st February 2019

For more information regarding the role please send your CV to or contact me quoting reference number J69377DT

Kind regards