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Team Leader

Team Leader

Aim of the role:                  To assist the Team Manager to provide a high quality accommodation based support service to single homeless customers, some with complex support needs

Contract:                              Fixed term contract – 12 month maternity cover

Salary:                                     £30,000


Hours:                                      37.5 hours per week (Monday to Friday)

Location:                                  Stockwell

Our service in Stockwell provides housing for single homeless young people between the ages of 16-25. The service is made up of a number of parts, including: a supported lodgings scheme, a First Stage Hostel, Second Stage Move-on Accommodation and a Teenage Parents Service.

Also on site is a nursery provision provided and run by The London Early Years Foundation (LEYF).

Benefits: Competitive salary, comprehensive training and development programme, 26 days annual leave plus Bank Holidays, occupational sick pay, contributory group pension scheme, free life assurance and salary sacrifice schemes (eg. childcare vouchers). 

Interview dates:            23 March 2016

About the role

The aim of this role is to assist the Team Manager in providing a high quality accommodation based support service to single homeless customers, some with complex support needs.

In addition you will have full responsibility for line managing a designated number of support and service staff as well as holding a complex needs caseload and being a general point of contact for day to day support queries for staff on shift.

Managing the day to day pressures of a busy hostel environment whilst dealing with unforeseen incidents will be a key element in your role.

About you

As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will have experience of supporting staff to deliver the highest standards of service delivery to customers.  Effectively managed rent arrears and voids to maximise income.

 You will have maintained effective relationships with outside agencies including the police, social service and other statutory and voluntary agencies.