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System Support Officer, CRM and Analysis

System Support Officer, CRM and Analysis

  • Location:


  • Sector:

    Database, Office & Specialist Support

  • Contract type:


  • Salary:

    £30160.00 - £31200.00 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

  • Job ref:


  • Published:

    14 days ago

  • Expiry date:


  • Consultant:


We are working with a UK Leading body to recruit for a System Support Officer, CRM and Analysis BNO within an Events team of enthusiastic colleagues and supported by a committed team of volunteers, you will encourage, measure, manage and develop student and member engagement across the organisation.

This is a full-time, permanent contract working from home. The salary is £30,160 to £31,200 per annum. The organisation offers great employee benefits which includes pension scheme, private medical insurance, and continuous Professional Development.

As the System Support Officer, CRM and Analysis (Branch Network Officer) you will support the delivery of a national programme of events and digital engagement through the Branch Network, working with the Branch Network Manager, Branch Network Team and Finance Team. Supporting the management of student and member data, along with subscriber information in line with agreed policies in CRM and Click Dimensions. Monitoring and reporting on marketing campaigns. Administer the data capture and registration process for non-members. Surveying members on behalf of branches, maintaining branch web pages, updating CRM.

To be considered for the role you will have the following, skills, knowledge, and experience.

* Exceptional Customer Service Skills, call and email handling
* Highly skilled CRM user
* Time management and multitasking capabilities
* BI Query and or other big data research capabilities
* Ability to solve problems
* Ability to use customer engagement platforms - Cvent/event registration platforms/Click Dimensions

If this sounds like the role for you, then we would be interested to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.