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Supporter Services Coordinator

Supporter Services Coordinator

A health related charity based in London are seeking a Supporter Services Coordinator to join their team.

Main duties for the Supporter Services Coordinator:

Deliver first class supporter care

Responding to supporter enquiries within agreed timescales

Managing supporter complaints

Liaising with supporters regarding fundraising events

Processing collateral requests

Database administration

Incoming processing

 

Essential criteria for the Supporter Services Coordinator:

Previous experience of working within a customer services or supporter care environment

Experience of working within a target driven environment

Excellent telephone manner

Good knowledge of CRM databases

 

To apply for the Supporter Services Coordinator, please email your CV to our Office & Specialist Support Team quoting the reference number 55443CK. All applicants must be eligible to work in the UK.