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Supporter Service Centre Officer

Supporter Service Centre Officer

  • Location:

    London

  • Sector:

    Supporter Services

  • Contract type:

    Temporary / Interim

  • Salary:

    £13.50 - 13.50 per hour

  • Contact:

    OS Temp Team

  • Contact email:

    ss.temp@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    13

  • Salary low:

    13

  • Job ref:

    58905PMR

  • Published:

    almost 2 years ago

  • Expiry date:

    2017-03-20

Supporter Services Officer - Temporary

Our client a leading health charity are seeking some temporary support in there supporter care team, they are seeking candidates with previous exposure in the NFP sector ideally having used Raisers Edge or similar, and exposure in a fundraising or supporter care team.

This role is a temporary post for approximately 3 months, you will be required to start ASAP if successful.

Business Plan Implementation
- Planning work to ensure the achievement of deadlines
- Focussing work to deliver the team?s business plan and contribute to the achievement of the Society?s strategic aims and priorities
- Contributing to a clear focus on driving improvements in quality, impact and performance
- Using the database, record all contact made in to the department by supporters, members, volunteers and the general public
- Collect and process data in line with the Data Protection Act
- Carry out the up loading and extraction of data from our database and from third party agencies
- Promote the Gift Aid scheme in order to increase take up rates
- Liaise with the ?out of hours? service provider on a daily basis in relation to information and service management
- Fulfil any literature and fundraising materials requests

Team work
- Contributes to the work and success of the whole of the Supporter Services team
- Contributes to a positive working environment in which equality and diversity are valued and staff are enabled to do their best

Personal Specification:
Excellent customer services skills (Essential)
Good MS Office knowledge (Essential)
Familiar with CRM such as Raiser's Edge
Exposure of working in a Charity (either paid or unpaid)

Role: Supporter Service Centre Officer
Location: North West London
Employment Type: Temporary ASAP start - 3 months approx
Salary/rate: £13.50ph
Working hours: 37.5pw
Ref: 58905PMR

We value diversity at TPP and welcome applications from all sections of the community.