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Supporter Care Supervisor

Supporter Care Supervisor

  • Location:

    London

  • Sector:

    Office & Specialist Support, Supporter Services

  • Contract type:

    Permanent

  • Salary:

    £30,000 - 33,870 per year

  • Contact:

    Chloe Keyte

  • Contact email:

    officesupport@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    33870

  • Salary low:

    30000

  • Job ref:

    55244CK

  • Published:

    almost 3 years ago

  • Expiry date:

    2016-03-30

An established health charity are seeking a Supporter Care Supervisor to join their team the successful candidate will manage and develop a team of 4.

Main duties for the Supporter Care Supervisor:
Champion customer care
Responsible for overall thanking for the charity
Set and manage all KPI's for the team
Ensuring the team are providing tailored thank you letters and communication
Produce management reports for the team

Essential criteria for the Supporter Care Supervisor:
Excellent leadership and development skills
Knowledge of legal, statutory and compliance requirements
Experience of manipulating data
Experience of supporter care
Staff management experience

To apply for this Supporter Care Supervisor, please email your CV to our Office & Specialist Support Team quoting the reference number 55244CK. All applicants must be eligible to work in the UK.