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Supporter Care Officer

Supporter Care Officer

  • Location:

    London

  • Sector:

    Office & Specialist Support, Supporter Services

  • Contract type:

    Temporary / Interim

  • Salary:

    £12.45 - 12.45 per hour

  • Contact:

    OS Temp Team

  • Contact email:

    tempwork@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    12

  • Salary low:

    12

  • Job ref:

    56149PMR

  • Published:

    over 2 years ago

  • Expiry date:

    2016-08-09

Supporter Care Officer - Temporary - ASAP start

Our client an advise charity are seeking a Supporter Care Officer to join its Fundraising Team to ensure the efficient and effective processing of income from supporters and provide excellent customer care.

Seeking someone with a high degree of accuracy, flexibility, customer service and problem solving skills, with a demonstrated ability to meet set deadlines and targets; producing a high standard of work even when under pressure. We require a real team-player who has a highly flexible and proactive approach.

Based within the Fundraising Team and working closely with Finance, the postholder will ensure the efficient and effective processing of income from supporters and provision of excellent donor care

Personal Specification: 

-Substantial experience of working with databases and experience of producing reports, statistics and analysis 
- An understanding of the charity sector and charity income streams. 
- Excellent interpersonal and customer care skills, both face to face and by telephone 
- Experience of using a range of IT packages including ThankQ (or Raisers Edge) & MS Office (word processing, spreadsheets and databases)

Role: Supporter Care Officer
Location: Central London
Employment Type: Temporary 2 weeks +
Salary/rate: £12.45ph
Working hours: 35pw
Ref: 56149PMR