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Supporter Care Officer

Supporter Care Officer

We are working with a fantastic charity that supports socially excluded young people to recruit a Supporter Care Officer, you will report into the Support Care Manager and deliver first class supporter care to the charity's donors.

Main duties for the Supporter Care Officer:
Managing supporter queries within a timely manner
Developing internal and external relationships including managing external agencies
Work closely with the data team to ensuring fundraising data is correctly coded
Deal with all thanking and banking

Essential criteria for the Supporter Care Officer:
Strong customer service skills
Knowledge and interest in the charity sector
Knowledge of fundraising databases would be desirable
Good proof-reading skills
Excellent communication and relationship building skills


To apply for this Supporter Care Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number J69383. All applicants must be eligible to work in the UK.