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Supporter Care Manager

Supporter Care Manager

  • Location:

    London

  • Sector:

    Office & Specialist Support, Membership, Supporter Services

  • Contract type:

    Permanent

  • Salary:

    £32k - 35k per year

  • Contact:

    OS Perm Team

  • Contact email:

    ss.perm@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    35000

  • Salary low:

    32000

  • Job ref:

    58751CH

  • Published:

    about 2 years ago

  • Expiry date:

    2016-12-29

A charity based in North West London are seeking a Supporter Care Manager to lead their team of two, you will lead the team to ensure that excellent supporter care an accurate donation processing is delivered.


Main duties for the Supporter Care Manager:
To manage the team and have overall responsibility for quality of service that is delivered
Over see all donation processing
Manage all external relationships
Working closely with the Database Manager to help develop the database

Essential criteria for the Supporter Care Manager:
Previous experience within a support care or customer services environment
Strong understanding of donation processing
Line management experience
Excellent relationship building skills

To apply for this Supporter Care Manager role, please email your CV to our Specialist Support Team quoting the reference number 58751CH. All applicants must be eligible to work in the UK.

We value diversity at TPP and welcome applications from all sections of the community.