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Supporter Care Coordinator

Supporter Care Coordinator

  • Location:

    North Londonderry, Pennsylvania

  • Sector:

    Supporter Services

  • Contract type:


  • Salary:

    £21000 - £24000 per annum

  • Contact:

    Gayleen Fada

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    6 Months

  • Expiry date:


  • Start date:


Short description of role:

Our client is looking for a Supporter Care Coordinator to join their already strong team of 3. Reporting to the Supporter Care Manager you'll be responsible for answering a whole range of supporter & member enquiries by phone, email and letter in a prompt, efficient & helpful manner, ensuring that our agreed service levels are met.

As well as providing excellent supporter care you be responsible for processing donations across multiple income streams, this involves: data entry, acknowledging donations with personalised thank you letters and investigating queries from supporters and colleagues in & outside of Fundraising.

Raiser`s edge experience would be desirable but not essential.

If you are interested in applying, please email your CV quoting the reference number in the subject line.

If you know someone who is interested in this role please ask them to contact me directly. Please make sure they mention your referral, as we reward recommendations with a £100 Amazon voucher if we find them a permanent job.