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Supporter Care Coordinator

Supporter Care Coordinator

  • Location:

    London, England

  • Sector:

    Supporter Services

  • Contract type:

    Temporary / Interim

  • Salary:

    Up to £12.09 per hour + + Holiday Pay

  • Contact:

    Sarah Madahar

  • Contact email:

    ss.temp@tpp.co.uk

  • Salary high:

    12

  • Salary low:

    12

  • Job ref:

    74848SM_1621269896

  • Published:

    2 months ago

  • Duration:

    1 month

  • Expiry date:

    2021-06-16

  • Start date:

    2nd June

  • Consultant:

    #

A charity who supports young people who are victims of neglect, abuse, and exploitation, are looking for a Supporter Care Coordinator to come on board on a temporary basis for 1 month. They have an appeal coming up in a few weeks' time and they need an extra pair of hands to support the team to process donations. This is an excellent opportunity to join a friendly team of 5 in a supporter focused role.

Key responsibilities:

  • The team is responsible for the full range of fulfilment services for the charity including fundraising, volunteering and campaigning activities which means you will be processing donated income in an efficient, effective and timely manner and acknowledging the receipt of gifts, ensuring supporters receive the best level of service at all times.
  • Follow their guidelines on data protection, cash handling, banking, Gift Aid and other areas of fundraising compliance and be responsible for maintaining supporter records and handling donations in a compliant way.
  • Manage supporter enquiries via email and telephone ensuring a first-class customer service is delivered at all times.

You will have previous experience in a supporter care role with excellent working knowledge of charity databases. Please apply today!