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Supporter Care Assistant

Supporter Care Assistant

  • Location

    London, London

  • Sector:

    Supporter Services

  • Contract type:

    Temporary / Interim

  • Salary:

    £12.09 per hour

  • Contact:

    TPP - HR & Specialist Support Temporary Team

  • Contact email:

    tempwork@tpp.co.uk

  • Salary high:

    12

  • Salary low:

    12

  • Job ref:

    51868PMR

  • Published:

    over 3 years ago

  • Duration:

    2 weeks +

  • Expiry date:

    2015-07-30

  • Start date:

    30/07/15

Supporter Care/Donation Processing Assistant - Temporary

Our client a large health charity are seeking some temporary support to cover holiday for 2 weeks initially but this role could be extending depending on internal movements and workload as they are currently going thought some staff changes.

This role could suit someone who is looking to broaden their experience with a view to a career in fundraising.

For this role accuracy is vital, and an understanding of Gift Aid and having used Raisers Edge and performed a similar role would be particularly useful. Lastly the job required will involve quite varied work, but could also involve substantial periods of repetitive work e.g checking a long list of constituents in a spreadsheet against the database or paper filing. Requiring someone who will remain engaged and accurate when faced with that kind of task.

To be responsible for providing effective administrative support to the supporter care team in order to ensure a high quality supporter care service to all supporters of the charity. Working with the Supporter Care team, the post holder will be responsible for ensuring that the Charity's supporters are thanked in a timely and appropriate manner, responding to all supporter queries quickly and effectively and ensuring that the information on the Charity's Database is kept up to date and accurate.

Personal Specification
-Experience with Raisers Edge or similar charity database
-Excellent accuracy/attention to detail
-Understand of the donation process
-Familiarity of the charity sector and fundraising team
-Enthusiasm and passion for the charity sector
-Strong Customer service skills

Supporter Care/Donation Processing Assistant
£12.09ph
London - Euston
Temporary starting 30/31st July for 2 weeks with possible extension
Reference: 52397PMR

TPP is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.