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Supporter Care Assistant

Supporter Care Assistant

An established health charity is seeking a Supporter Services Assistant to join their existing team.

Main duties for the Supporter Services Assistant:
To process all supporter donations and gifts
Bank all supporter donations
Manage offline batch documentation filing
Undertake routine supporter income imports in an accurate and timely manner as agreed
To help maximise income from Gift Aid
Update the database with accurate details
Investigate unknown payments paid directly into

Essential criteria for the Supporter Services Assistant:
Experience of working within a supporter/ fundraising department
Experience of managing complaints and enquiries
Strong administration skills
Knowledge of using charity CRM databases

To apply for this Supporter Services Assistant role, please email your CV to our Office & Specialist Support Team quoting the reference number 65070CH. All applicants must be eligible to work in the UK.