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Supporter Care & Data Officer

Supporter Care & Data Officer

  • Location

    London, England

  • Sector:

    Office & Specialist Support, Database

  • Contract type:

    Permanent

  • Salary:

    £22438 - £23438 per annum

  • Contact:

    Chloe Hill

  • Contact email:

    ss.perm@tpp.co.uk

  • Salary high:

    23438

  • Salary low:

    22438

  • Job ref:

    64937CH_1521040895

  • Published:

    7 months ago

  • Expiry date:

    2018-04-13

  • Consultant:

    #

TPP are working with a well-known health charity to recruit a Supporter & Data Officer, the successful candidate will deal with all enquiries from supporters via email and telephone. You will also manage regular imports and processing.

Main duties for the Supporter and Data Officer:
Ensure that all donations are recorded and thank you letters are sent out
Perform timely data imports from external agencies
Administer Gift Aid collection
Manage complaints log
Training new members of staff on the database

Main duties for the Supporter and Data Officer:
Knowledge and experience of using a charity CRM database
Strong excel and MS office skills
Excellent interpersonal and communication skills
Good telephone manner with strong customer service skills

To apply for this Supporter and Data Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 64937CH. All applicants must be eligible to work in the UK.