£30000.00 - £34000.00 per annum
6 months ago
A world renowned membership and awarding body are recruiting for a Student Administration Senior Officer for a 12month fixed term contract to supervise the day-to-day activities of the results and certification and exams staff that make up the Student Admin team.
Assisting in the work allocation, quality monitoring, tracking of progress against service level targets and streamlining of office operations in order to achieve customer service excellence. This is a hands on customer facing role with responsibility for relationship management and handling complaints.
As someone who has experience of working in a student and exam administration role, you will have excellent customer service skills and the ability to coach and motivate others within your team on a daily basis, acting as a supervisor within this fast paced, target orientated team.
You will be able to prioritise and work to strict deadlines, and quickly learn a high volume of product knowledge across a range of products and services whilst still ensuring accuracy and regulatory standards.
This is an ideal role for someone looking to develop their management skills who thrives in a busy team and enjoys communicating and working with a range of people.
For more details please send us a copy of your CV quoting reference number J71292KP.