Are you a natural leader who constantly demonstrates exceptional customer service? We have a unique opportunity to join an international Christian Children’s charity as a Store Manager focusing on their retail arm based in one the world’s largest and exciting shopping centres, London.

As a Store Manager, you will inspire your team to deliver the organization’s vision and provide excellent customer service to instill passion for the organization’s purpose of helping the world’s most vulnerable children.  You will have the opportunity to work for a lively, collaborative and supportive team whilst adding value to a credible organization that works to bring hope to millions of disadvantaged children.

As a Store Manager, some of your key responsibilities will include:

Leading and motivating a high performing team of Retail Fundraisers; ensuring they exceed sales targets

Monitoring the stores targets and performance; ensuring personal targets are also met

Delivering an outstanding customer service and transaction experience

Monitoring staff members and creating rotas

Managing daily operations of the trading arm including monitoring stock, ensuring financial records are kept up-to-date and recruitment of new members, when necessary

Ensuring that operational processes for the store comply with the Public Fundraising Regulatory Association

Engaging in training sessions and maintain training records to best utilize your team’s performance

Working closely alongside the People & Culture Team to effectively manage your team dynamic

As a Store Manager, you will have the opportunity to oversee the trading arm and provide inspirational leadership.  You will have proven experience either within retail, fundraising, sales or customer service. You will be a leadership guru; working to drive the organisation’s vision forward and motivate others.  If you are a clear communicator who exudes passion for the sector please send your CV to our Office & Specialist Support Team to be considered for this unique and rewarding opportunity. 

All applicants must be eligible to work in the UK.

We value diversity at TPP and welcome applications from all sections of the community.