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Social/Group Volunteer

Social/Group Volunteer

  • Location:

    Stoke on Trent, Staffordshire

  • Sector:


  • Contract type:

    Temporary / Interim

  • Contact:


  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 3 years ago

  • Expiry date:


Stoke North Live at Home's aim is to prevent older people from being socially isolated in their homes by encouraging them to be socially active. We operate in the North of the city ie: Fegg Hayes, Norton, Smallthorne, and also Abbey Hulton.

Supported By

You will have a named contact, usually the Manager of the Scheme.

Main Purpose

To support the successful running of the group by talking with the older members, helping them join in activities and helping with the provision of light refreshments.

Overview of role

The aim of social and activity groups is to help improve the quality of life older people who are socially isolated and may only get out to this activity. Volunteers helping in our social groups assist with providing group members with the support they need to join in the activity, including working one to one with an older person to help them enjoy the activity, serve refreshments, and help people with activities. For example some weeks you might help a member enjoy a craft activity, or do a board game.


  • Help the person co-ordinating the activity prepare the room for the activity, and tidy up afterwards
  • Establish and build a friendly and open relationships with members at the group whilst establishing and maintaining appropriate boundaries
  • Ensure that the older person's needs are put first within all tasks and communication, whilst respecting the members' privacy and independence
  • Maintain confidentiality, except in reporting back to the person that supports you, or in circumstances that will be discussed in your training
  • Help the older members with activities, ensuring they can get as much enjoyment out of an activity as possible
  • Serve refreshments to the members, complying with health and safety and food hygiene standards
  • Undertake all training, or support meetings, as agreed with the person who supports you
  • Complete basic reporting and administrative tasks associated with the role, if required
  • To be familiar with and to adhere MHA's Health and Safety Policies and policies relating to your volunteering role
  • Inform your named contact at the earliest opportunity of any change in circumstances which affect your ability to continue with volunteering, such as holidays or periods of time you cannot volunteer

Skills and qualities needed for this role are:

  • Good listening skills
  • Patience, empathy and understanding of the needs of older people
  • The ability to engage yourself and others in a wide range of activities
  • You will be reliable and punctual
  • Flexibility
  • You will have a clear sense of personal boundaries
  • Having the ability to provide a supportive and non-judgemental service
  • You'll be willing to join in with training and development
  • You'll be able to maintain confidentiality

Skills desirable for the role:

  • You'll be able to use a computer to send in reports, undergo training, and complete administration work

What training and support will be provided?

  • We will provide you with a full induction for the role
  • Training on safeguarding, health and safety and other training and updating of skills and knowledge relevant to the role as appropriate
  • Ongoing support from a named contact
  • Out of pocket expenses in accordance with MHA's Expenses Policy

Times and Commitment

We ask that you make a minimum of six months commitment to this role.

We ask you to be able to commit regularly to the social activity and we can agree the frequency with you.

If you are interested in this role please contact Stoke North Live at Home on 01782 816 662 or email: