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Social Prescription Service Volunteer

Social Prescription Service Volunteer

  • Location:


  • Sector:


  • Contract type:

    Temporary / Interim

  • Salary:


  • Contact:

    Volunteers Team

  • Contact email:

  • Contact phone:


  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 3 years ago

  • Expiry date:


Volunteering with the Social Prescribing Service at Family Action

What is Social Prescribing?

It is a way of helping people to access social or community activities and resources to help improve their health and well being. Based in Hackney, we work alongside GP’s to assess people 18 and over, socially isolated and/or have mild-moderate mental health needs. You will help them identify social and leisure activities as well as wellbeing services within their community and supporting them to engage with these activities.

How are volunteers involved?

Some individuals find it challenging to attend activities and services, our volunteers help to support the service users to access the activities and follow through on goals they have set.  This could be offering practical and emotional support to help with their confidence, for example helping them to find the right bus route or making the journey with them due to psychological barriers or poor mobility skills. The volunteer’s role within the Social Prescribing Service is varied and dynamic.

To become a volunteer, what would you need to do?

  1. Undergo an enhanced Disclosure and Barring Service (DBS) clearance check
  2. Attend the Social Prescribing Volunteer training: 1 day a week for 3 weeks
  3. Attend regular 1:1 Supervision with a Wellbeing Coordinator as agreed
  4. Support Service Users to access local services by offering short term befriending, practical and emotional support or signposting as agreed by the Coordinator
  5. Keep records of work undertaken with service users in line with the Data Protection guidelines.
  6. Attend occasional additional training as identified by the Co-ordinators
  7. Participate with the independent evaluation of the service.

What Skills are required for the role?

  • Ability to communicate effectively, using verbal, written, and telephone communication methods.
  • Excellent listening skills helping to empower service users.
  • Awareness of the need for professional boundaries when working with vulnerable people.
  • Awareness of the issues affecting people with mental health issues and its effects on day –to-day functioning.
  • Awareness of the needs of people who are socially isolated, depressed, bereaved, and who may regard accessing new groups as intimidating.
  • Daytime availability for at least 2 hours per week
  • Commitment to diversity and equal opportunities at work.
  • Able to work flexibly to meet the needs of patients and the organisation.
  • A level of organisation that will ensure dependability in punctuality, record keeping, and regular feedback

If you are interested in volunteering with the service, please go to to download an application form and return it by post/email to:

Well Being Coordinators
Social Prescribing Service
Family Action
24 Angel Gate
City Road
0207 254 6251