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Service Manager - Housing & Support Charity

Service Manager - Housing & Support Charity

  • Location

    Croydon, Surrey

  • Sector:

    Housing Management

  • Contract type:


  • Salary:

    £34000 per annum

  • Contact:

    Phil Garcia

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


Service Manager - Housing & Support Charity
£34,000 per annum
Permanent, 37.5 hours per week - some weekend and evening as required
Central Croydon

Competitive salary, comprehensive training and development programme, 26 days annual leave plus Bank Holidays, occupational sick pay, contributory group pension scheme, free life assurance and salary sacrifice schemes (e.g. Childcare vouchers). Organisational Health Plan - financial support towards accessing some aspects of health care for you.

About the Organisation:
TPP's client is one of the largest providers of homelessness accommodation in London. The charity provides supported housing for people of all ages with varied complex needs. They provide solutions to homelessness through shelter, support and advice to over 1500 each year across eight London boroughs.

This is an exciting time to be joining them as they are currently in the process of merging with another organisation, which will increase their support offer and reach across the capital - this will lead to a number of new opportunities for those who work with them.

About the role:
An exciting opportunity has opened up to manage an 80 bed rough sleeper project based in Croydon for single homeless and vulnerable people up to 65 years of age with a range of support needs.

The Service Manager will lead a team of staff ensuring that they are supported to deliver a high quality accommodation based service to single customers with complex needs, and to ensure sound financial management of the service budget.

Currently within the organisation, our client has some exciting programmes underway, which you as the Team Manager will play an essential role. Primarily this includes the rollout of their new asset based Support Model, which was co-produced and developed by their customers and staff.

About you:
We are looking for someone who has experience of working within a fast-paced hostel environment and can manage the many challenges this will present. The ideal candidate will have a positive attitude and a natural ability to motivate and develop a team of staff to deliver an exceptional service. They will be results-orientated, managing all aspects of service delivery and will work alongside their customers, which have very real and complex needs, to identify their strengths and skills so they can achieve their goals and aspirations. You will have an in-depth knowledge of the issues facing people with complex needs and will have previous hostel management experience.

To apply:
If you have experience of leading a team in a fast-paced supported housing environment, have a thorough understanding of the needs that homeless people face today, and be able to lead a team to provide the best possible opportunities to the customers, please send your CV, quoting reference J63024PG, and we will be in touch. If you are shortlisted, we will send you an online application form to complete as part of the recruitment process.

Our client is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

All applicants must be eligible to work in the UK and will require an Enhanced DBS.

Closing date for applications: Friday 3rd November, 5:00pm