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Senior Manager, Member Engagement

Senior Manager, Member Engagement

  • Location:

    London, England

  • Sector:

    Membership

  • Contract type:

    Permanent

  • Salary:

    £55000.00 - £60000.00 per annum

  • Contact:

    Chenda Mc Manus

  • Contact email:

    ss.perm@TPP.co.uk

  • Salary high:

    60000

  • Salary low:

    55000

  • Job ref:

    J69692CM_1552040077

  • Published:

    6 months ago

  • Expiry date:

    2019-03-19

We are working with an Trade Association to recruit their Senior Manager, Member Engagement; the successful candidate will have will be responsible for developing, leading and managing their membership engagement and retention strategy.

Main duties for the Membership Manager:
-Ensure the Member Engagement team provides excellent customer service for existing members and potential new members.

-Attend industry events, acting as ambassador for the organisation, effectively demonstrating the organisations values.

-Provide in-depth analysis of membership engagement to Senior Leadership Team.

-To manage and motivate the membership team.
Essential criteria for the Membership Manager:

-Experience in developing and implementing a membership engagement and retention strategy within a professional organisation.

-Experience of developing successful marketing initiatives.

-Experience in providing insights and devising appropriate strategies.

-Strong stakeholder engagement.

-Strong people management skills, with experience of motivating, coaching and developing staff.

This is a permanent role paying between £55,000-£60,000. As an organisation they provide a supporting working environment and have a great benefits package including flexi-time, private health insurance, pension, life insurance, income protection, season ticket loan and more.

To find out more please contact chenda.mcmanus@tpp.co.uk