East London, London
£32000 - £34000 per annum
about 2 years ago
This leading disability charity is looking for a Senior Digital Supporter Retention Officer to join their team. This is a brand new role for the organisation with the focus on the acquisition and retention of supporters through digital channels. This charity has a new five year digital innovation strategy and this role is extremely important to support it.
You will be focussed on one campaign in particular, ensuring a positive user experience and that the supporters are engaged with the brand via online communities and email marketing.
The appointed candidate will have:
- Experience of mapping and planning customer journey's online and analysing the data/ results
- Experience of using social media platforms and email marketing campaigns
- A passion for all things digital
- An understanding of A/B testing and reporting systems, such at Google Analytics